- Travel Alert: You can only travel to your destination if there is no travel ban in place or if you have an exemption. Also, while a destination has a 'Do Not Travel' warning in place for COVID-19, our policies won't cover a loss arising from COVID-19 in that destination. See the latest government advice at smartraveller.gov.au and health.gov.au, and check our travel insurance alerts.
Travel insurance plans
Our range of plans means you can choose the level of cover you need to suit the trip you’re taking.
The cover you need when travellingˆ
^ Coverage is subject to the terms, conditions, limitations and exclusions for each policy, as contained in the Product Disclosure Statement.
Help when you need it
If you need help, our Emergency Assistance, Claims and Customer Service teams are here to lend you a hand.
There are options available if you’re unable to use your policy due to travel bans.
Our Emergency Assistance service operates 24/7. The team consists of experienced case managers and registered medical professionals to help you round the clock.