For 24hr worldwide emergency assistance...


+61 2 9234 3170  

Call reverse charges via the local operator to avoid call costs.

If you need to call for Emergency Assistance, please have ready:

  • Your name
  • Your nib travel insurance policy number
  • The nature of your emergency
  • The phone number of where you are
  • The names and contact details of any hospitals or doctors you have visited

Our 24/7 Emergency Assistance team works around the clock to assist when needed. No matter where your travels take you, we’re just a phone call away.

Medical support overseas

Help when requiring medical treatment and payment of hospital bills.

Medical evacuation home

Help with medical evacuation incase of sudden illness or serious injury.

Keeping you in touch

Help coordinate with embassies and keeping you in touch with your family.

When things go awry

Help when your passports and travel documents are lost or stolen