If you need help in making a claim or would like to follow up on the status of a claim our teams are ready to help. Click the link below for details and remember to have your policy number ready.Contact our claims teams
If you need urgent help while travelling, try and call us as soon as possible, and before you go to hospital if not critical.
We're in the process of improving our Emergency Assistance for all our customers. Depending on when you bought your policy and the policy number on your Certificate Of Insurance, you will need to call the appropriate number below.
For information visit nibtravelinsurance.com.au/emergencies