Travel Insurance Credit Request

We understand that due to coronavirus (COVID-19) your travel plans may have changed. If your departure date is on or before 31st March 2021, please complete the form below to apply for your travel insurance credit.

Once submitted and reviewed, eligible customers will received a confirmation of credit and redemption instructions. This will be sent to the email address that you input in the form below.

Please refer to the credit terms for full details

If the policy has been issued by a travel agency, please enter agent's email address, not the policy holder's.

Thank you! Your enquiry has been successfully sent. We appreciate your patience during this time of unprecedented global events. We are experiencing large volumes of requests due to coronavirus (COVID-19) and are doing our best to support all of our customers as soon as we can.

First Name

Last Name

Date of Birth (DD/MM/YYYY)

Email Address

Policy Number

Please answer the following questions on behalf of all travellers listed on your policy.

I/we haven’t started travelling.

True
False

I/we haven’t made a claim nor intend to make a claim against this policy for any circumstances known to me/us at this time.

True
False

I/we don’t wish to exercise any other rights under the policy.

True
False

Reason for Cancellation

Please provide a detailed reason for the cancellation, including details of “personal reasons”.

I agree to the Privacy Policy.